Policy

Privacy Policy

Effective date: September 15, 2026. This policy explains how information may be handled when you use the official Xuper TV website or contact us.

1. Who we are

This website is operated for Xuper TV by Rockship Technology Co., Limited, based in Hong Kong. Our official domain is xupertv.hk.

2. Information you provide

If you contact us by email, we receive the information you choose to provide, such as your email address, name, message and any attachments. We use that information to respond to your request, provide support, handle legal correspondence, prevent abuse and keep appropriate business records.

3. Technical information

Like most websites, our hosting provider and security infrastructure may automatically process limited technical data such as IP address, browser type, device type, requested pages, timestamps and security logs. This information may be used to operate, secure and troubleshoot the website.

4. Xuper TV mobile application

The official Android application associated with this website uses the package name com.xuper.tv. Information processed by the app can depend on the app version and the services enabled in that version. Where third-party advertising, analytics, crash-reporting or platform services are used, those providers may process technical or usage information under their own privacy terms and applicable law.

This website does not state that we collect categories of app data that are not actually used by the relevant app version. App-store privacy disclosures should be consulted for the current release.

5. Cookies

The static website itself does not require an account. Your hosting, security, embedded map or other third-party services may use cookies or similar technologies where necessary to provide their services.

6. Google Maps

The Contact section includes an embedded Google Maps view. When you interact with that map, Google may receive technical information and handle it according to Google's own terms and privacy practices.

7. Data retention

We retain correspondence and technical records only for as long as reasonably necessary for support, legal, security and business purposes, subject to applicable requirements.

8. Sharing

We do not sell personal information. Information may be processed by service providers that help us host, secure or operate the website, or disclosed where required by law or necessary to protect rights, users or the service.

9. Your choices

You may contact us to ask about personal information you have submitted directly to us and to request correction or deletion where applicable. Legal obligations and legitimate record-keeping needs may limit some requests.

10. Children

The website is not designed to collect personal information from children. If you believe a child has sent personal information to us, please contact support so the matter can be reviewed.

11. Changes

We may update this policy when our website, app or legal requirements change. The effective date above indicates the current version.

12. Contact

General privacy or support questions: support@xupertv.hk
Legal and rights-related matters: legal@xupertv.hk

Rockship Technology Co., Limited
Room D, 8/F, Skyline Tower
18 Tong Mi Road, Mong Kok, Kowloon
Hong Kong